Rezeki Slot Privacy Policy – Malaysian Player Data Protection

Rezeki Slot collects various types of personal information from you when you register, use the platform or contact our support team. This information is necessary to enable us to provide a safe, fair and legally compliant online casino service in Malaysia.

Rezeki Slot uses the personal information collected for the following purposes, which are lawful and necessary for delivering our services to Malaysian players:

• Account Management: Creating, verifying and managing your player account on the Rezeki Slot platform.
• Identity Verification (KYC): To verify that you meet the minimum age requirement of 18 years and to confirm your identity before your first withdrawal is processed.
• Transaction Processing: Processing deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX, as well as withdrawal of winnings to your bank account.
• Fraud Prevention: Identifying and preventing fraudulent activity, money laundering, or any misuse of the platform.
• Customer Support: Providing effective technical assistance and customer support to you.
• Service Improvement: Analysing usage patterns to improve the platform and gaming experience, and to recommend games better suited to your preferences.
• Marketing Communications: To send promotional information, bonuses, and special offers — only where you have given your consent.
• Legal Compliance: To fulfil legal obligations under Malaysian law, including reporting requirements under the PDPA 2010 and related legislation.

Rezeki Slot firmly upholds the principle that your personal data belongs to you. We do not sell or trade your personal information. However, in the course of delivering our services, there are certain situations where we need to share data with selected third parties:

• Payment Providers: Transaction information that must be shared with payment processors such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and Malaysian banks supporting FPX in order to process your deposits and withdrawals.
• Gaming Technology Providers: Minimum data required by gaming platform providers such as live casino providers for smooth game delivery.
• Malaysian Authorities: We may be required to disclose your personal information to Malaysian law enforcement bodies or relevant government agencies when mandated by law or court order.
• Technical Service Partners: Technical infrastructure and security service providers bound by strict confidentiality agreements and prohibited from using your data for any other purpose.

Protecting your personal data is not merely a legal obligation — it is a core commitment we have taken seriously since Rezeki Slot first began operating. The following are the security measures we have put in place:

1. Data-in-Transit Encryption: All data transmitted between your device and our servers is protected with TLS 1.3 protocol and 256-bit SSL encryption.
2. Stored Data Encryption: Sensitive personal data stored in our database is encrypted using AES-256 — the highest encryption standard in the industry.
3. Multi-Layer Access Control: Only staff who require access to carry out their official duties are permitted to access players' personal data, with mandatory two-factor authentication enforced.
4. 24/7 Monitoring: Our cybersecurity team monitors all server activity around the clock to detect threats or suspicious behaviour.
5. Regular Security Testing: We conduct regular penetration testing and security audits carried out by independent third parties.
6. Incident Management: A clear incident response procedure to ensure any security breaches are addressed promptly and effectively.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold. Rezeki Slot is fully committed to respecting and facilitating these rights:

To exercise any of the rights above, please contact us via email at support@rezekislot.ws. We will process your request within 30 business days from the date of receipt of a complete request.

Rezeki Slot uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions smoothly. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login authentication, session security, and language preferences. These cookies cannot be disabled.
• Analytics Cookies: Helping us understand how players use the platform — most visited pages, time spent, and buttons clicked. All data is anonymised.
• Functional Cookies: Storing your preferences such as favourite games, display settings and preferred language for a more personalised experience.

You can manage or delete cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the Rezeki Slot platform.

Rezeki Slot retains your personal data only for as long as necessary for the purposes stated in this Policy or as required under Malaysian law:

• Active Account Data: Retained for the duration your account is active and for up to 7 years after account closure for legal compliance purposes.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysia's financial and accounting legal requirements.
• Security Logs: Retained for 2 years for investigation purposes in the event of a security incident.
• Marketing Data: Retained until you withdraw consent or after 3 years of inactivity, whichever comes first.

Once the retention period expires, your data will be securely deleted or anonymised using industry-standard methods.

As the Rezeki Slot platform involves financial transactions, we take additional, dedicated steps to protect your financial data:

• Full bank account numbers, card details and digital wallet credentials (Touch 'n Go, GrabPay, Boost, ShopeePay) are never stored in our systems – all transactions are processed directly by certified payment providers.
• All fund transfers via DuitNow and FPX (Maybank2u, CIMB Clicks) are processed through encrypted payment channels regulated by Bank Negara Malaysia.
• Every transaction goes through a multi-layer verification process to prevent unauthorised transactions.
• Financial transaction records are stored with full encryption and accessible only by authorised finance personnel.

Rezeki Slot strictly prohibits the registration and use of the platform by individuals under the age of 18. We do not knowingly collect any personal information from minors or underage individuals.

Rezeki Slot reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, new technologies, or updated legal requirements. We are committed to informing you of any material changes through:

• An email notification to your registered email address at least 14 days before the changes take effect.
• A clear notice on the Rezeki Slot homepage.
• Updating the "Last Updated" date at the top of this document.

Your continued use of the Rezeki Slot platform after changes take effect will be deemed as acceptance of the amended Privacy Policy. If you do not agree with the changes, you may close your account in accordance with the procedure set out in our Terms & Conditions.

If you have any questions, concerns or complaints regarding this Privacy Policy or the way we handle your personal data, please contact our Data Privacy Officer: